#NIGHT OWL X APP PLAYBACK SEARCH PROBLEM HOW TO#
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Tip: Reinstalling the Night Owl app but will remove camera settings from the app! Solution#6 Check For IP Settings Tap on the Restart button or slide left.Here is how you can restart your Night Owl-connected devices! This is why we need to perform a power circulation! There is a possibility that either of your Night Owl camera, recorder, or app has got an anonymous error that stops the device from accessing remote viewing. It is common for smart devices to run into some system glitch errors. In case you cover ALL of the criteria, but Remote Viewing is not working, keep reading! Solution #5 Power Cycle Connected Devices! Only use PC/Mac CMS to access Night Owl Remote Viewing.The cellular data is turned OFF on your mobile.Your mobile device has the latest OS version as well.Night Owl mobile app must operate with the latest version.Your mobile must support 3G, 4G or 4G LTE, and 5G.Your local area must support 3G, 4G, or 4G LTE.Here are some factors that can help you to ensure your device compatibility: The incompatible device may affect smart devices’ connectivity even though this factor is ignored most of the time.Īs remote viewing can be accessed on your mobile app from the recorder, so your mobile specification must be compatible with the Night Owl product criteria. Note: In case your measurements show less than 3 Mbps, contact your ISP for help! Solution #4 Check Device Compatibility Examine your network upload/download speed.Here is how you can check your network speed: Night Owl recommends having a 3 Mbps network speed for Remote Viewing!.If you are absolutely sure you are using the right app and that all of your devices are connected to the same internet, the network speed must be the culprit.Įven Night Owl has specified that only a certain network speed would be able to handle smooth Remote Viewing. Tip: Visit Night Owl App and find the mobile application that works best for your product! Solution #3 Inspect Network Speed

These are all the Night Owl applications:

#NIGHT OWL X APP PLAYBACK SEARCH PROBLEM DOWNLOAD#

It’s essential to download the app suitable for your Night Owl product, hence, the recorder. As there are many Night Owl mobile apps available in the App/Play Store.

Using the correct Night Owl app for your camera model is very important. Tip: Reboot the WiFi modem by unplugging the device from the power for 20 seconds! Solution #2 Use The Correct App If you are accessing remote viewing on TV/PC, then make sure the ethernet cable is fine and connected properly in the port. Simply reconnect your mobile, Night Owl cam, and recorder to the same 2.4GHz internet, but make sure of the availability of the network. Using the 2.4Ghz broadband of your router, connect both devices!.When the mobile device used to host the Night Owl app is not connected to the same WiFi, it won’t work. If your Night Owl camera is connected to WiFi then you can easily access remote viewing from the app. Let’s jump right in! Solution #1 Check Network ConnectionĪn internet connection is mandatory for Night Owl Remote Viewing.

If the Night Owl Remote Viewing is not working, there can be a problem with the network or one of the devices.Īll you need to do is identify from which side the issue comes, to be able to appropriately troubleshoot and solve the problem.

#NIGHT OWL X APP PLAYBACK SEARCH PROBLEM HOW TO#

Let’s learn how you can fix your Night Owl camera remote viewing problem in easy steps! How To Fix When Night Owl Remote Viewing Not Working ? The Remove Viewing might also be not working when the camera is not working or the connection to the DVR is interrupted.

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The Night Owl remote viewing is not working because the shared network is currently offline or a piece of the setup has been disconnected. Let’s learn more about the essential requirements! However, it is only feasible if your Night Owl camera and recorder are connected to the same network, hence the same router. Night Owl security cameras allow access to remotely view the live footage on your mobile. Wondering why is Night Owl remote viewing not working? Continue reading to know!

Night owl x app playback search problem